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Most common log errors
If you face an error during your game, you can always have a look into your log file. It may help you to fix minor errors for yourself or just to understand your problem better. In the following there will be a list of the most common log errors, an explanation about it and a hint to a solution if there is one yet.
Lua error: : not enough memory
This error should be fixed in update 4! Let us know if it still occurs on your system!
| Errortype | Possible cause | Possible solution |
|---|---|---|
| gamebreaking/crash | lack of memory, system overload | This error usually appears when the system has not enough memory to process the game. It can be usally found at the end of the file after a crash. |
Please have a look here for help resolving this error!
Log example
-------- [time = 19:52:02] Winter Resort Simulator - Season 2 [Complete Edition] Log File (Build Version V1.0.1 RC2 - 201204a [Complete Edition]) Date: 31.12.2020 Time: 19:52:02 -------- System Info: OS: Windows 7 (6.1.0) 64bit CPU: AMD FX(tm)-6300 Six-Core Processor , 6x @ 3500MHz Total System RAM: 16332 MB (32 % used) > available: 11228 MB Reserved Memory: 928 MB > allocated: 810 MB > unallocated: 118 MB GPU: NVIDIA GeForce GTX 970 (3992 MB VRAM) Shader Level: 50 Max Texture Size: 16384 Instancing Support: yes -------- Copyright (C) HR Innoways GmbH, 2020. All Rights Reserved. Have fun! Registering ropeway type default.dline_10mgd-dorfbahn Registering ropeway type default.dline_6cld-falkeneck Registering ropeway type default.tgd-kristallexpress Registering ropeway type default.dline_8cld-sonnenbahn Registering ropeway type default.dline_6cld-stubhorn [time = 19:52:18] Loading DLC: dlcs.season2-contentpack Registering ropeway type dlcs.season2-contentpack.dline_10mgd-hexenkessel Registering ropeway type dlcs.season2-contentpack.4clf-hoellwiesenlift Registering ropeway type dlcs.season2-contentpack.dm_funitel-salisjochbahn Starting a new game (scenario/map was saved in unknown version) [time = 19:52:29] Terrain Size XZ = 2457.0, Y = 1999.0, offsetXZ = 0.0 [time = 19:52:35] Warning: Failed to load minimap from savegame (Compressed image data is null). Falling back to default .. Warning: Failed to load slopemap from savegame (Compressed image data is null). Falling back to default .. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Warning while loading savegame: 9 objects could not be found. The objects will be kept inside the savegame until they are available again. Loading of map took 5662ms Registering ropeway Falkeneckbahn Registering ropeway control Falkeneckbahn Registering ropeway Kristallexpress Registering ropeway control Kristallexpress Registering ropeway Sonnenbahn Registering ropeway control Sonnenbahn Registering ropeway Stubhornbahn Lua error: : not enough memory
Reason 4
| Errortype | Possible cause | Possible solution |
|---|---|---|
| Multiplayer issue | causes a timeout, may be caused by router settings | currently no fix for that issue, you can try to open the necessary ports on your router device, please have a look at the instructions for your specific model |
Log example
Winter Resort Simulator - Season 2 [Complete Edition] Log File (Build Version V1.0.1 RC2 - 201204a [Complete Edition]) Date: 07.01.2021 Time: 15:43:10 -------- System Info: OS: Windows 10 (10.0.0) 64bit CPU: AMD Ryzen 5 2600X Six-Core Processor , 12x @ 3893MHz Total System RAM: 16314 MB (34 % used) > available: 10860 MB Reserved Memory: 930 MB > allocated: 810 MB > unallocated: 120 MB GPU: NVIDIA GeForce GTX 1060 3GB (2988 MB VRAM) Shader Level: 50 Max Texture Size: 16384 Instancing Support: yes -------- Copyright (C) HR Innoways GmbH, 2020. All Rights Reserved. Have fun! Registering ropeway type default.dline_10mgd-dorfbahn Registering ropeway type default.dline_6cld-falkeneck Registering ropeway type default.tgd-kristallexpress Registering ropeway type default.dline_8cld-sonnenbahn Registering ropeway type default.dline_6cld-stubhorn [time = 15:44:27] Contacting matchmaking server for game 'lukas's game' [time = 15:44:43] Pinging server for NAT Punchthrough. Local port is 56083. Joining game 'lukas's game' [time = 15:45:13] Failed to join selected MP game: Join request rejected because (reason 4)
Lua_loadBundleGameObject
| Errortype | Possible cause | Possible solution |
|---|---|---|
| gamebreaking/crash | loading bundle objects- therefore caused by mods | try deactivate mods or contact the mod creator |
AI Error for ropeway xy: Feeding failed, maximum time exceeded!
| Errortype | Possible cause | Possible solution |
|---|---|---|
| ropeway | The AI took to long to process the feeding and will reset the ropeway | If the ropeway is not reset automatically then use the textbox command /resetRopeway xy or /rebuildRopeway xy |
Log example
Winter Resort Simulator - Season 2 [Complete Edition] Log File (Build Version V1.0.1 RC2 - 201204a [Complete Edition]) Date: 12.01.2021 Time: 10:44:42 -------- System Info: OS: Windows 10 (10.0.0) 64bit CPU: AMD Ryzen 7 2700X Eight-Core Processor , 16x @ 3693MHz Total System RAM: 32716 MB (15 % used) > available: 27825 MB Reserved Memory: 941 MB > allocated: 810 MB > unallocated: 131 MB GPU: NVIDIA GeForce RTX 2060 (5980 MB VRAM) Shader Level: 50 Max Texture Size: 16384 Instancing Support: yes -------- Copyright (C) HR Innoways GmbH, 2020. All Rights Reserved. Have fun! Registering ropeway type default.dline_10mgd-dorfbahn Registering ropeway type default.dline_6cld-falkeneck Registering ropeway type default.tgd-kristallexpress Registering ropeway type default.dline_8cld-sonnenbahn Registering ropeway type default.dline_6cld-stubhorn [time = 10:45:02] Loading DLC: dlcs.season2-contentpack Registering ropeway type dlcs.season2-contentpack.dline_10mgd-hexenkessel Registering ropeway type dlcs.season2-contentpack.4clf-hoellwiesenlift Registering ropeway type dlcs.season2-contentpack.dm_funitel-salisjochbahn [time = 10:45:06] Loading Mod: sdk.doppelmayr_4clf Registering ropeway type sdk.doppelmayr_4clf.doppelmayr-4-clf C# Log: Loading of 1 mods/maps took 3670 ms Starting a game on savegame: savegame xy (last saved in V1.0.1 RC2 - 201204a [Complete Edition]). [time = 10:45:14] Terrain Size XZ = 2457.0, Y = 1999.0, offsetXZ = 0.0 Savegame backup was successful [12,1 MB]. Loading of map took 4784ms Registering ropeway Falkeneckbahn Registering ropeway control Falkeneckbahn Registering ropeway Kristallexpress Registering ropeway control Kristallexpress Registering ropeway Höllwiesenlift Registering ropeway control Höllwiesenlift Registering ropeway Salisjochbahn Registering ropeway control Salisjochbahn Registering ropeway Stubhornbahn Registering ropeway control Stubhornbahn Registering ropeway Hexenkesselbahn Registering ropeway control Hexenkesselbahn Registering ropeway Sonnenbahn Registering ropeway control Sonnenbahn [time = 10:56:13] Waiting for heightmap serialization .. Waiting for slatmap serialization .. Serialized scene in 2958,04f ms. Total object count is 6723 objects (async) [time = 11:37:53] AI Error for ropeway Hexenkesselbahn: Feeding failed, maximum time exceeded!
Lua_loadBundleGameObject
| Errortype | Possible cause | Possible solution |
|---|---|---|
| Vehicle | You are still using an old script for the groomer of your snowcat | The „useRectangularPrepAreas“ flag has to be created and set to true inside the „snowGroomer“ section of the respective snowcat. In addition to that, „preparationAreas“ has to be defined like shown. The groomer and the flaps each get their own four boundary points defined. |
Log example
-------- [time = 09:54:37] Winter Resort Simulator - Season 2 [Complete Edition] Log File (Build Version V1.0.5 RC1 - 210212a [Complete Edition]) Date: 30.03.2021 Time: 09:54:37 -------- System Info: OS: Windows 10 (10.0.0) 64bit CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 8x @ 3991MHz Total System RAM: 24518 MB (36 % used) > available: 15861 MB Reserved Memory: 1547 MB > allocated: 1029 MB > unallocated: 517 MB GPU: NVIDIA GeForce GTX 1660 Ti (5991 MB VRAM) Shader Level: 50 Max Texture Size: 16384 Instancing Support: yes -------- Copyright (C) HR Innoways GmbH, 2021. All Rights Reserved. Have fun! Registering ropeway type default.dline_10mgd-dorfbahn Registering ropeway type default.dline_6cld-falkeneck Registering ropeway type default.tgd-kristallexpress Registering ropeway type default.dline_8cld-sonnenbahn Registering ropeway type default.dline_6cld-stubhorn Warning: Mod 'mods.c_funi' has no 'targetGame' variable set in its mod.lua! Please set the variable to 'WRS-S2'! Warning: Mod 'mods.c_funi' has no 'supportsMultiplayer' variable set in its mod.lua! Please either set the variable to 'true' or 'false'! Warning: Mod 'mods.pistenbully_red' has no 'targetGame' variable set in its mod.lua! Please set the variable to 'WRS-S2'! Warning: Mod 'mods.pistenbully_red' has no 'supportsMultiplayer' variable set in its mod.lua! Please either set the variable to 'true' or 'false'! C# Log: Loading of 2 mods/maps took 1245 ms [time = 09:54:56] Loading DLC: dlcs.season2-contentpack Registering ropeway type dlcs.season2-contentpack.dline_10mgd-hexenkessel Registering ropeway type dlcs.season2-contentpack.4clf-hoellwiesenlift Registering ropeway type dlcs.season2-contentpack.dm_funitel-salisjochbahn [time = 09:54:59] Starting a new game (scenario/map was saved in unknown version) [time = 09:55:20] Terrain Size XZ = 2457.0, Y = 1999.0, offsetXZ = 0.0 [time = 09:55:25] Loading splatmaps .. Loading heightmap .. Loading minimap .. Warning: Failed to load minimap from savegame (Compressed image data is null). Falling back to default .. Loading slopemap .. Warning: Failed to load slopemap from savegame (Compressed image data is null). Falling back to default .. Loading prefab groups .. Loading prefab instances .. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Error: cannot find prefab with empty filename. Prefab will be skipped. Migrating default map .. Loading foliage .. Refreshing heightmap .. Warning while loading savegame: 9 objects could not be found. The objects will be kept inside the savegame until they are available again. Loading of map took 5387ms Registering ropeway Falkeneckbahn Registering ropeway control Falkeneckbahn Registering ropeway Kristallexpress Registering ropeway control Kristallexpress Registering ropeway Sonnenbahn Registering ropeway control Sonnenbahn Registering ropeway Stubhornbahn Registering ropeway control Stubhornbahn Registering ropeway Salisjochbahn Registering ropeway control Salisjochbahn [time = 09:55:42] Registering ropeway Hexenkesselbahn Registering ropeway control Hexenkesselbahn Registering ropeway Höllwiesenlift Registering ropeway control Höllwiesenlift Warning: Your vehicle 'default.pistenbully100' is still not using the rectangularPrepAreas. Please add 'useRectangularPrepAreas' to your groomer and implement the new areas accordingly to avoid low-FPS issues.
Binary stream 0 - file is damaged
| Errortype | Possible cause | Possible solution |
|---|---|---|
| game-breaking/crash | the .bin file might be damaged | You need to delete the .bin file and rename the belonging .backup.bin file to .bin. |
Please send us your broken .bin + .lua file before deleting it, so we can have a look at the cause of this bug!
Log example
[time = 17:00:31] Lua error: : Binary stream '0' does not contain a valid BinaryHeader. Possible causes are invalid stream or object version change between serialization and deserialization. at System.Runtime.Serialization.Formatters.Binary.__BinaryParser.Run () [0x0011b] in <c044b30621b545ab8aaed051a9ff936b>:0 at System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize (System.Runtime.Remoting.Messaging.HeaderHandler handler, System.Runtime.Serialization.Formatters.Binary.__BinaryParser serParser, System.Boolean fCheck) [0x0007f] in <c044b30621b545ab8aaed051a9ff936b>:0 at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize (System.IO.Stream serializationStream, System.Runtime.Remoting.Messaging.HeaderHandler handler, System.Boolean fCheck) [0x000a2] in <c044b30621b545ab8aaed051a9ff936b>:0 at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize (System.IO.Stream serializationStream, System.Runtime.Remoting.Messaging.HeaderHandler handler) [0x00000] in <c044b30621b545ab8aaed051a9ff936b>:0 at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize (System.IO.Stream serializationStream) [0x00000] in <c044b30621b545ab8aaed051a9ff936b>:0 at HR.Lua.CsAPI.MapLoader.StartDeserializeScene (System.String rawFilename, System.Boolean createBackup) [0x00036] in <541a2683d057481f8212db54ed2b0509>:0 at HR.Lua.CsAPI.MapLoader.Lua_loadSavegameMap (System.IntPtr L) [0x00091] in <541a2683d057481f8212db54ed2b0509>:0 at HR.Lua.NativeLua.internalSafeCaller (System.IntPtr L) [0x0001f] in <541a2683d057481f8212db54ed2b0509>:0 stack traceback: [C]: in function 'loadSavegameMap' Scenarios/BaseScenario.lua:302: in function 'startLoadMap' Scenarios/BaseScenario.lua:746: in function 'update' main.lua:293: in function <main.lua:272> -------- [time = 17:00:40] Error: Failed to load the game (Lua error while loading map.). This error is usually caused by modding or by a corrupted savegame.