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Most common log errors

If you face an error during your game, you can always have a look into your log file. It may help you to fix minor errors for yourself or just to understand your problem better. In the following there will be a list of the most common log errors, an explanation about it and a hint to a solution if there is one yet.

Lua error: : not enough memory

This error should be fixed in update 4! Let us know if it still occurs on your system!

Errortype Possible cause Possible solution
gamebreaking/crash lack of memory, system overload This error usually appears when the system has not enough memory to process the game. It can be usally found at the end of the file after a crash.
Log example
--------
[time = 19:52:02]
Winter Resort Simulator - Season 2 [Complete Edition]
Log File (Build Version V1.0.1 RC2 - 201204a [Complete Edition])
Date:		31.12.2020
Time:		19:52:02
--------
System Info:
OS:					Windows 7  (6.1.0) 64bit
CPU:				AMD FX(tm)-6300 Six-Core Processor , 6x @ 3500MHz
Total System RAM:	16332 MB (32 % used)
> available:		11228 MB
Reserved Memory:	928 MB
> allocated:		810 MB
> unallocated:		118 MB
GPU:				NVIDIA GeForce GTX 970 (3992 MB VRAM)
Shader Level:		50
Max Texture Size:	16384
Instancing Support:	yes
--------
Copyright (C) HR Innoways GmbH, 2020. All Rights Reserved.
Have fun!
Registering ropeway type default.dline_10mgd-dorfbahn
Registering ropeway type default.dline_6cld-falkeneck
Registering ropeway type default.tgd-kristallexpress
Registering ropeway type default.dline_8cld-sonnenbahn
Registering ropeway type default.dline_6cld-stubhorn
[time = 19:52:18]
Loading DLC: dlcs.season2-contentpack
Registering ropeway type dlcs.season2-contentpack.dline_10mgd-hexenkessel
Registering ropeway type dlcs.season2-contentpack.4clf-hoellwiesenlift
Registering ropeway type dlcs.season2-contentpack.dm_funitel-salisjochbahn
Starting a new game (scenario/map was saved in unknown version)
[time = 19:52:29]
Terrain Size XZ = 2457.0, Y = 1999.0, offsetXZ = 0.0
[time = 19:52:35]
Warning: Failed to load minimap from savegame (Compressed image data is null). Falling back to default ..
Warning: Failed to load slopemap from savegame (Compressed image data is null). Falling back to default ..
Error: cannot find prefab with empty filename. Prefab will be skipped.
Error: cannot find prefab with empty filename. Prefab will be skipped.
Error: cannot find prefab with empty filename. Prefab will be skipped.
Error: cannot find prefab with empty filename. Prefab will be skipped.
Error: cannot find prefab with empty filename. Prefab will be skipped.
Error: cannot find prefab with empty filename. Prefab will be skipped.
Error: cannot find prefab with empty filename. Prefab will be skipped.
Error: cannot find prefab with empty filename. Prefab will be skipped.
Error: cannot find prefab with empty filename. Prefab will be skipped.
Warning while loading savegame: 9 objects could not be found. The objects will be kept inside the savegame until they are available again.
Loading of map took 5662ms
Registering ropeway Falkeneckbahn
Registering ropeway control Falkeneckbahn
Registering ropeway Kristallexpress
Registering ropeway control Kristallexpress
Registering ropeway Sonnenbahn
Registering ropeway control Sonnenbahn
Registering ropeway Stubhornbahn
Lua error: : not enough memory

Reason 4

Errortype Possible cause Possible solution
Multiplayer issue causes a timeout, may be caused by router settings currently no fix for that issue, you can try to open the necessary ports on your router device, please have a look at the instructions for your specific model
Log example
Winter Resort Simulator - Season 2 [Complete Edition]
Log File (Build Version V1.0.1 RC2 - 201204a [Complete Edition])
Date:		07.01.2021
Time:		15:43:10
--------
System Info:
OS:					Windows 10  (10.0.0) 64bit
CPU:				AMD Ryzen 5 2600X Six-Core Processor , 12x @ 3893MHz
Total System RAM:	16314 MB (34 % used)
> available:		10860 MB
Reserved Memory:	930 MB
> allocated:		810 MB
> unallocated:		120 MB
GPU:				NVIDIA GeForce GTX 1060 3GB (2988 MB VRAM)
Shader Level:		50
Max Texture Size:	16384
Instancing Support:	yes
--------
Copyright (C) HR Innoways GmbH, 2020. All Rights Reserved.
Have fun!
Registering ropeway type default.dline_10mgd-dorfbahn
Registering ropeway type default.dline_6cld-falkeneck
Registering ropeway type default.tgd-kristallexpress
Registering ropeway type default.dline_8cld-sonnenbahn
Registering ropeway type default.dline_6cld-stubhorn
[time = 15:44:27]
Contacting matchmaking server for game 'lukas's game'
[time = 15:44:43]
Pinging server for NAT Punchthrough. Local port is 56083.
Joining game 'lukas's game'
[time = 15:45:13]
Failed to join selected MP game: Join request rejected because (reason 4)

Lua_loadBundleGameObject

Errortype Possible cause Possible solution
gamebreaking/crash loading bundle objects- therefore caused by mods try deactivate mods or contact the mod creator

AI Error for ropeway xy: Feeding failed, maximum time exceeded!

Errortype Possible cause Possible solution
ropeway The AI took to long to process the feeding and will reset the ropeway If the ropeway is not reset automatically then use the textbox command /resetRopeway xy or /rebuildRopeway xy
Log example
Winter Resort Simulator - Season 2 [Complete Edition]
Log File (Build Version V1.0.1 RC2 - 201204a [Complete Edition])
Date: 12.01.2021
Time: 10:44:42
--------
System Info:
OS: Windows 10 (10.0.0) 64bit
CPU: AMD Ryzen 7 2700X Eight-Core Processor , 16x @ 3693MHz
Total System RAM: 32716 MB (15 % used)
> available: 27825 MB
Reserved Memory: 941 MB
> allocated: 810 MB
> unallocated: 131 MB
GPU: NVIDIA GeForce RTX 2060 (5980 MB VRAM)
Shader Level: 50
Max Texture Size: 16384
Instancing Support: yes
--------
Copyright (C) HR Innoways GmbH, 2020. All Rights Reserved.
Have fun!
Registering ropeway type default.dline_10mgd-dorfbahn
Registering ropeway type default.dline_6cld-falkeneck
Registering ropeway type default.tgd-kristallexpress
Registering ropeway type default.dline_8cld-sonnenbahn
Registering ropeway type default.dline_6cld-stubhorn
[time = 10:45:02]
Loading DLC: dlcs.season2-contentpack
Registering ropeway type dlcs.season2-contentpack.dline_10mgd-hexenkessel
Registering ropeway type dlcs.season2-contentpack.4clf-hoellwiesenlift
Registering ropeway type dlcs.season2-contentpack.dm_funitel-salisjochbahn
[time = 10:45:06]
Loading Mod: sdk.doppelmayr_4clf
Registering ropeway type sdk.doppelmayr_4clf.doppelmayr-4-clf
C# Log: Loading of 1 mods/maps took 3670 ms
Starting a game on savegame: savegame xy (last saved in V1.0.1 RC2 - 201204a [Complete Edition]).
[time = 10:45:14]
Terrain Size XZ = 2457.0, Y = 1999.0, offsetXZ = 0.0
Savegame backup was successful [12,1 MB].
Loading of map took 4784ms
Registering ropeway Falkeneckbahn
Registering ropeway control Falkeneckbahn
Registering ropeway Kristallexpress
Registering ropeway control Kristallexpress
Registering ropeway Höllwiesenlift
Registering ropeway control Höllwiesenlift
Registering ropeway Salisjochbahn
Registering ropeway control Salisjochbahn
Registering ropeway Stubhornbahn
Registering ropeway control Stubhornbahn
Registering ropeway Hexenkesselbahn
Registering ropeway control Hexenkesselbahn
Registering ropeway Sonnenbahn
Registering ropeway control Sonnenbahn
[time = 10:56:13]
Waiting for heightmap serialization ..
Waiting for slatmap serialization ..
Serialized scene in 2958,04f ms. Total object count is 6723 objects (async)
[time = 11:37:53]
AI Error for ropeway Hexenkesselbahn: Feeding failed, maximum time exceeded!